How Our Account Rules Apply
Our Terms & Conditions set the agreement between you and us when you open, access or use an account. You must submit correct personal details, keep your phone and password private, and complete any verification request before account access or a wallet action can proceed. One
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account is intended for your own use; do not share login details or operate another person’s account. Payment instructions shown at checkout control the selected route, whether that is DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may pause an account action while
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checking mismatched details, duplicate profiles, unusual activity or an unclear payment receipt. Access and eligibility depends on local law, and a rule may change when legal or operational requirements change. We publish the revised wording on this page and record the effective date. If a clause
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is unclear, contact our support route before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.