What Legal Access Means for Your Account
Our Legal notice explains how access is assessed, what account details we need, and how policy changes are presented before they affect your use of the service. Eligibility depends on local law; where local law permits, you must provide accurate registration details and complete phone verification
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before account access is enabled. The same policy applies whether your account is associated with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may ask you to confirm information when an account record, payment reference or access request needs checking. If a policy
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changes, we place the updated wording in the relevant account area and keep the request path visible. Reading this Legal page before opening an account helps you understand which requests we can process and which limits arise from Indonesian law or another applicable jurisdiction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.